> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.chrt.com/dev/couriers/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.chrt.com/_mcp/server.

# Couriers

## Docs

- [Creating Orders](https://docs.chrt.com/dev/creating-orders.md): Build drafts for your shippers and off-platform connections
- [Dispatching](https://docs.chrt.com/dev/couriers/dispatching.md): How couriers dispatch orders in chrt — open the order, assign a driver, attach a rate sheet, and reassign if plans change.
- [Marketplace](https://docs.chrt.com/dev/couriers/marketplace.md): How couriers use the chrt bidding marketplace — create listings, choose a response mode, manage the bid thread, and award the job.
- [Rate Sheets](https://docs.chrt.com/dev/couriers/rate-sheets.md): How couriers build rate sheets in chrt — shipper-pay-provider (SPP), provider-pay-driver (PPD), and provider-pay-provider (PPP) — and assign them per connection or per driver.
- [Drivers](https://docs.chrt.com/dev/couriers/drivers.md): How couriers manage drivers in chrt — invite drivers, set defaults on each profile, mark availability, and view live driver locations on the map.
- [Billing for Couriers](https://docs.chrt.com/dev/couriers/billing.md): How couriers use chrt billing — earnings statements from shippers and forwarders, line item adjustments, driver pay statements, expenses to partner couriers, and Stripe Connect.
- [Connections](https://docs.chrt.com/dev/couriers/connections.md): How couriers manage connections in chrt — search the directory for shippers and forwarders, read a connection's detail page, and use saved contacts for fast dispatch.
- [Notifications](https://docs.chrt.com/dev/couriers/notifications.md): How couriers configure notification groups, ad-hoc per-order recipients, and webhooks in chrt — same UI as shippers, with courier-relevant events.
- [About](https://docs.chrt.com/dev/about.md): The operating system for your delivery fleet


> **Note:** This page contains both a page directory (above) and the landing page content (below). The page directory is generated for agent use and does not appear on the landing page.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.chrt.com/dev/couriers/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.chrt.com/_mcp/server.

# Courier Getting Started

This guide points courier teams to the current setup flow. Work through the
steps in order; each one unlocks the next part of day-to-day courier
operations.

## 1. Create or select your organization

Start by creating a workspace for your company, or selecting one your team
already invited you to.

[Create or select an organization](/help/getting-started/create-or-select-organization)

## 2. Choose Provider mode

Courier companies should choose **Provider** when chrt asks how the organization
will use the platform. Provider mode unlocks dispatch, driver assignment, order
execution, billing, and customer operations.

[Choose how your organization uses chrt](/help/getting-started/choose-how-you-use-chrt)

## 3. Invite a driver

Invite at least one driver before creating live work. Drivers use the mobile app
to receive assignments, share location, and complete delivery steps.

[Invite a driver](/help/getting-started/invite-a-driver)

## 4. Add a customer

Add an off-platform shipper customer when that customer places orders by phone,
email, text, or another channel outside chrt.

[Add a customer](/help/getting-started/add-a-customer)

## 5. Set up a rate sheet

Create a basic rate sheet so your team can quote and bill delivery work
consistently. You can refine pricing after the first version is in place.

[Set up a rate sheet](/help/getting-started/set-up-rate-sheet)

## 6. Create and assign an order

Create a delivery order for your customer, then assign it to a driver so the
driver can execute the work from the mobile app.

[Create and assign an order](/help/getting-started/create-and-assign-order)

## Related guides

* [Invite a driver](/help/getting-started/invite-a-driver)
* [Creating orders](/creating-orders)
* [Trackers](/trackers)
* [Support](/support)