> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.chrt.com/dev/docs/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.chrt.com/_mcp/server.

# Docs

## Docs

- [Welcome to chrt](https://docs.chrt.com/dev/welcome.md)
- [Support](https://docs.chrt.com/dev/support.md): Get help from chrt.
- [Security](https://docs.chrt.com/dev/docs/security.md): chrt encrypts customer data with AES-GCM at rest, routes traffic over TLS 1.3, and signs DNS with DNSSEC. Here's the detail.
- [Glossary](https://docs.chrt.com/dev/docs/glossary.md): A-Z reference of the vocabulary used across chrt — orders, task groups, segments, stops, cargo types, rate sheets, statements, ledgers, connections, trackers, ETAs, roles. One-line definitions with links to the canonical concept pages.
- [Getting Started with chrt](https://docs.chrt.com/dev/help/getting-started.md): Step-by-step help guides for the chrt onboarding checklist.
- [Create or Select an Organization](https://docs.chrt.com/dev/help/getting-started/create-or-select-organization.md): Learn how to create a new chrt organization or select an organization you were invited to.
- [Choose Organization Type](https://docs.chrt.com/dev/help/getting-started/choose-how-you-use-chrt.md): Learn how to choose the right chrt organization type for shippers, couriers, and freight forwarders.
- [Add an Organization Member](https://docs.chrt.com/dev/help/getting-started/add-org-member.md): Learn how to invite a teammate and choose the right organization role in chrt.
- [Add a Customer](https://docs.chrt.com/dev/help/getting-started/add-a-customer.md): Learn how to add an off-platform customer before creating their orders.
- [Set Up a Rate Sheet](https://docs.chrt.com/dev/help/getting-started/set-up-rate-sheet.md): Learn how to create a rate sheet so chrt can price delivery work.
- [Create and Assign an Order](https://docs.chrt.com/dev/help/getting-started/create-and-assign-order.md): Learn how to create a delivery order and assign it to a driver.
- [Sign Up and Connect with a Provider](https://docs.chrt.com/dev/help/getting-started/connect-with-provider.md): Learn how to create a free shipper account from a provider profile and connect with that provider.
- [Set Up Shipper Info](https://docs.chrt.com/dev/help/getting-started/set-up-shipper-org-info.md): Learn how to add shipper organization details that providers need for coordination.
- [Create Your First Shipment](https://docs.chrt.com/dev/help/getting-started/create-first-shipment.md): Learn how to create a shipment and choose the provider that will run it.
- [Orders, Task Groups, Segments, and Stops](https://docs.chrt.com/dev/docs/concepts/orders.md): How chrt models a shipment — the order, the task groups (segments) it's composed of, the tasks (stops) inside each task group, and the cargo that flows through them.
- [Cargo Types](https://docs.chrt.com/dev/docs/concepts/cargo-types.md): The full enum of cargo types supported by chrt, what each one is for, and how cargo type drives courier qualification, handling, and rate-sheet matching.
- [Roles and Permissions](https://docs.chrt.com/dev/docs/concepts/roles.md): The four organization roles chrt uses — owner, admin, operator, and member — and the permission matrix for orders, billing, connections, rate sheets, and drivers. Plus how driver users fit in.
- [Connections](https://docs.chrt.com/dev/docs/concepts/connections.md): The directory, the connect handle, default rate sheets, and the difference between on-platform and off-platform partners on chrt.
- [Billing Primitives](https://docs.chrt.com/dev/docs/concepts/billing-primitives.md): How chrt models billing — payment vectors (SPP, PPP, PPD), rate sheets, line item groups, statements, and ledgers. The full lifecycle from work performed to invoice paid.
- [Tracking](https://docs.chrt.com/dev/docs/concepts/tracking.md): The tracking model on chrt — driver-based tracking on orders, standalone tracker sessions for independent devices, the milestone events emitted by each task action, how ETA is calculated, and public tracking links.