> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.chrt.com/prod/help/getting-started/set-up-shipper-org-info/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.chrt.com/_mcp/server.

# Set Up Shipper Info

## Before you start

Use this guide when your organization is a shipper. The information you enter
helps providers contact the right team when they are handling your shipments.

## Step-by-step instructions

1. Open chrt and go to **Profile** or **Edit profile**.
2. Select the **Shipper org info** tab if there is more than one tab.
3. In **Shipper Information**, enter the contact's **First Name** and
   **Last Name**.
4. Enter the **Primary Email**.
5. Add phone numbers, industry, job title, street address, and notes if you have
   them.
6. Review the information.
7. Click **Save**.

## How to know it worked

The page should show a saved confirmation, or the form should keep the updated
values after saving.

## If something looks different

* If you do not see **Shipper org info**, confirm that your organization is in
  shipper mode.
* If the save button is disabled, check for missing required fields.
* If a provider still sees old information, refresh the page and confirm the
  profile saved correctly.
* Contact [hi@chrt.com](mailto:hi@chrt.com) if you have issues.

> Learn how to add shipper organization details that providers need for coordination.