> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.chrt.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.chrt.com/_mcp/server.

# Share Tracking

> How to share a chrt tracking session with another connected organization in chrt.

Use this guide to share a tracking session your org owns with a connected
shipper organization so they can view the session inside chrt. After this
flow, the shipper appears under **Shared with orgs** on the session and can
open the session from their tracking area.

## Before you start

* The shipper organization must already be connected to yours. If not,
  share your public profile link and have them follow
  [Connect with a provider](/shippers/connecting-providers) first.
* You need a registered tracking device and an active tracking session to
  share. If you don't have one yet, follow
  [Standalone trackers](/trackers/standalone) to register a device and
  create a session.

> **Note**
>
> Sharing with an org is different from creating a public link. A shared
> org gives another signed-in chrt organization access to the session.
> A public link can be opened by anyone who has the URL — see
> [Standalone trackers](/trackers/standalone#making-a-session-public-through-our-ui-or-api)
> for the public flow.

## 1. Open Devices and register the tracker

Open [chrt.com/tracking/devices](https://chrt.com/tracking/devices). If this
is your first tracker, the page shows **No Tracking Devices Yet**. Click
**Register Device** to add the tracker to your organization.

![Tracking Devices page with the Register Device button](/_fern-img/008217e4d014ddc139de9fee3821797f8a024325a626e4ab98467fa537a3bfdd.webp)

## 2. Enter the device details

In the **Register Device** dialog, enter the **Device MAC Address** printed
on the tracker. You can optionally add a **Type**, **Comments**, and an
**External Reference ID**.

![Register Device dialog with the Device MAC Address field](/_fern-img/6e7ac6744d99de7a5b5428016b3ca377994059cf40244f4cf8db9daddb16c367.webp)

## 3. Save the registered device

Click **Register Device** to save. The device now appears in your devices
table. For the full registration flow, see
[Standalone trackers](/trackers/standalone#1-devices-table-and-register-device).

![Register Device dialog filled with device type, comments, and external reference ID](/_fern-img/6657abb4538f1ee7af16b9bddc9544768b5224b7e765e66e0a9b55861f51d107.webp)

## 4. Start a tracking session

In the devices table, find the new device. In the **Status** column, click
**Create Session**. You can also start from
[chrt.com/tracking/sessions](https://chrt.com/tracking/sessions) and click
**Create Session** there.

![Registered tracking device row with the Create Session button](/_fern-img/4a2c5bcaad9018bc8226fff3369b2a7a5a8eee2b2822d8e0df383a357b09324c.webp)

## 5. Create the session

Confirm the selected **Device**, add any **External reference**,
**Comments**, **Flight details**, or **Termination** settings you need,
then click **Create Session**.

![Create Tracking Session dialog with selected device and the Create Session button](/_fern-img/7a997ba9f6ebae43adc9e3face9d0926b8280cfeb322110b172dfcc39e5e2b73.webp)

## 6. Add the shipper organization as a shared org

You can share from either place:

* From [chrt.com/tracking/sessions](https://chrt.com/tracking/sessions),
  find the session, open the **Shared With** column, click **Add Org**,
  and select the shipper organization.
* From the session detail page, open **Session details**, find **Shared
  with orgs**, click **Add Org**, and select the shipper organization.

![Add Org dropdown showing a connected organization available to share with](/_fern-img/88366ec03498d27ad6326d792f95ca6d885341a7ecf9be1c75dad170e7c80b46.webp)

> **Tip**
>
> Shared-org access doesn't expire. If you want time-bounded visibility
> for a customer, use the public link flow on
> [Standalone trackers](/trackers/standalone#making-a-session-public-through-our-ui-or-api)
> and terminate the session when the shipment ends.

## How to know it worked

The shipper organization appears in the session's **Shared With** column
on the sessions table, and in the **Shared with orgs** section on the
session detail page. The shipper can sign in to chrt and open the session
from their tracking area.

## If something looks different

* **Shipper not in Add Org.** Confirm their organization is connected to
  yours under [chrt.com/connections](https://chrt.com/connections). If they
  aren't, send them your public profile link and ask them to follow
  [Connect with a provider](/shippers/connecting-providers).
* **No tracker data on the session yet.** Wait for the device's first
  location ping. It can take a few minutes to about 15 minutes after a
  session starts. If you see nothing after 30 minutes, email
  [trackers@chrt.com](mailto:trackers@chrt.com).
* **You need to share with someone without a chrt account.** Use the
  session's public link instead — see
  [Standalone trackers](/trackers/standalone#making-a-session-public-through-our-ui-or-api).
* Contact [hi@chrt.com](mailto:hi@chrt.com) if you have other issues.

## Related guides

* [Standalone trackers](/trackers/standalone) — register devices and
  create sessions.
* [Trackers on orders](/trackers/on-orders) — attach trackers to cargo on
  a chrt order.
* [Supported devices](/trackers/supported-devices) — what hardware chrt
  supports and where it shows up.
* [Tracking concepts](/docs/concepts/tracking) — how chrt models devices,
  sessions, and pings.
* [Connecting providers](/shippers/connecting-providers) — connect a
  shipper org before sharing with them.