> This page is for version Staging.
> For other versions, use one of these documentation indexes:
> - Prod (default): https://docs.chrt.com/prod/llms.txt
> - Staging: https://docs.chrt.com/staging/llms.txt
> - Dev: https://docs.chrt.com/dev/llms.txt

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.chrt.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.chrt.com/_mcp/server.

# Settings

> Check your profile, organization, driver controls, notifications and sync status.

Open **Settings** to check your profile, active organization, notifications and sync status. The rows shown depend on your access and the build you are using. Each row opens its own page. The profile row 1 at the top opens **Profile**.

![The top of Settings with number 1 on the profile row showing the avatar, name and email.](/_fern-files/_img/0e13e9a5c99a3bd755ffe01fb68cd10c3e721aa74e9b40f7b6b923034ce8cff9.webp)

*The top of **Settings**. **1** profile row.*

## Account sections

| Section                                               | What to check                                                                                                                                |
| ----------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- |
| Profile row                                           | Your avatar (your sign-in profile picture when one exists, otherwise your initials), name, email and active organization. Opens **Profile**. |
| **Availability**                                      | Your availability, with an **On** or **Off** status. Requires driver access.                                                                 |
| **Location sharing**                                  | Location permission, the sharing toggle and Last seen, with an **On** or **Off** status.                                                     |
| **Driver reports**                                    | Your driver report history. Shown once you have a driver profile.                                                                            |
| **Create driver profile** or **Retry driver profile** | Shown when you can add driver workflows to the account, or when the app could not check your driver access.                                  |
| **Notifications**                                     | Phone notification permission and notification preferences, with an **On** or **Off** status.                                                |
| **Sync status**                                       | Pending changes and items needing attention. Shown only when offline storage exists.                                                         |
| **Privacy**                                           | Usage-data sharing, with an **On** or **Off** status.                                                                                        |
| **Help & support**                                    | Opens the published support page.                                                                                                            |
| **Sign out**                                          | Ends the current session.                                                                                                                    |

Below the profile row, an account without a driver profile sees **Create driver profile** 1, then **Notifications** 2, **Sync status** 3 and **Privacy** 4. The footer shows the app version and build 5, with links to **Privacy** and **Terms**.

![The rows of Settings below the profile, with numbers 1 to 5 on Create driver profile, Notifications, Sync status, Privacy and the version and build footer.](/_fern-files/_img/fca9ba1992eba06899192da99a0f9fd5a27c5f9e10c8f257d19a892239606f89.webp)

*The **Settings** rows for an account without a driver profile. **1** **Create driver profile** row, **2** **Notifications** row, **3** **Sync status** row, **4** **Privacy** row, **5** version and build footer.*

An account with a driver profile also sees **Availability** 1, **Location sharing** 2 and **Driver reports** 3 above the notification rows; the **On** or **Off** pill shows the current state.

![The driver rows of Settings, with numbers 1 to 3 on Availability, Location sharing and Driver reports.](/_fern-files/_img/5bbf5fe5c3a8faf864f50bbf76128eaaa1d74341b7fe366212e44a393faee86e.webp)

*The driver rows of **Settings**. **1** **Availability** row, **2** **Location sharing** row, **3** **Driver reports** row.*

The **Profile** page holds the **Organization** switcher, **Driver Details** (drivers only) and **Delete Account**.

## Switch organizations

Open **Profile** from the profile row and review **Organization** 1 before working an order.

![The Profile page with number 1 on the Organization card.](/_fern-files/_img/6f0f0e13d19bccf6e05bdc0fddc70634a64ee2c3b259f02d42c99bde3583d47a.webp)

*The **Profile** page. **1** **Organization** card.*
Switch only after resolving pending work in the current organization. The destination's driver profile and permissions determine which tabs and controls become available. An account can belong to several organizations without having driver access in each.

> **Warning**
>
> Unsynced work is scoped to your account and organization. Switching organizations can clear outgoing offline data. Check **Sync status** and verify important changes with dispatch before switching.

## Manage location sharing

Eligible drivers open **Location sharing**, use **Share Location with Dispatch** and review the displayed permission and accuracy guidance. Turn sharing off when you intend to stop. Do not assume finishing an order automatically stops sharing. See [Live location](/staging/app/location).

## Manage notification permissions

Open **Notifications** and check the phone permission and the available notification preferences. Phone permission and account preferences are separate controls. Follow the phone's settings instructions if permission is denied. Also check the active organization when expected alerts are missing.

## Driver profile and availability

Use **Availability** and, on the **Profile** page, **Driver Details**. If the app shows **Create driver profile**, or **Retry driver profile** when it could not check your driver access, complete the requested setup or ask dispatch for help.

The **Create Driver Profile** form takes your **Name** 1, **Contact** details 2 and **Vehicle Types** 3; **Create** 4 saves it. Phone numbers use international format, for example +12025550142.

![The Create Driver Profile form with numbers 1 to 4 on the name fields, the Contact fields, the Vehicle Types list and the Create button.](/_fern-files/_img/89c8db4d52002d648efa0156b7e70f705ac0cb3d69bbcb6159a85f6a20f5188c.webp)

*The **Create Driver Profile** form. **1** **Name** fields, **2** **Contact** fields, **3** **Vehicle Types** list, **4** **Create** button.*

Once you have a driver profile, **Driver Details** on the **Profile** page lists your name, primary email, vehicle types and status. It has an **Edit** button 1, your **Vehicle Types** 2 and a **Status** row 3, which showed **Unassigned** with no order running and **In Progress** while an order was started.

![The Driver Details card on the Profile page, with numbers 1 to 3 on the Edit button, the Vehicle Types row and the Status row, which reads In Progress.](/_fern-files/_img/d8050c69685d1e31a790535e45899d143e0d7a144e7b36139f195665c59110d9.webp)

*The **Driver Details** card on the **Profile** page. **1** **Edit** button, **2** **Vehicle Types** row, **3** **Status** row.*

After changing information, check for errors and confirm the saved result; availability is not a guarantee of automatic assignment.

## Sync status

**Sync status** shows changes waiting to sync and a **Needs attention** section when applicable. **Retry** asks the app to retry pending work. **Nothing waiting to sync** is useful queue feedback; confirm important proof and task status with dispatch as well.

> **Warning**
>
> **Discard All** abandons pending work. Do not use it as a routine way to fix a stalled upload. Resolve the error with dispatch or support first.

## Camera and privacy

For camera problems, review chrt's camera permission in your phone's settings. Android's app information screen and iPhone's app settings use different controls. Review the published [Privacy Policy](https://chrt.com/privacy), [Support](https://chrt.com/support) and [Terms of Service](https://chrt.com/terms) from **Settings**.

## Build information

Include the app version and build from the footer at the bottom of **Settings**, your phone/OS and the relevant reference when contacting support.

## Sign out and delete account

**Sign out** asks for confirmation and ends the current session. Check **Sync status** first. Signing out can clear unsynced local work; a vanished banner is not proof of delivery.

On iPhone, **Delete Account**, on the **Profile** page, opens a confirmation with **Send Request**. It prepares an email request, or copies the support address when email cannot open. Sending that request is not confirmation that deletion has completed. Follow support's response for the outcome.

See [Install](/staging/app/install), [Live location](/staging/app/location) and [Troubleshooting](/staging/app/troubleshooting).