Shippers

Reliable, trackable delivery for your cargo

Whether you’re shipping medical devices across the country or delivering spare parts to a factory floor, CHRT gives you a single platform to create shipments, connect with trusted couriers, track everything in real time, and manage billing — all without phone calls and spreadsheets.

What CHRT Does for Shippers

Create and Manage Orders

CHRT’s order system is built around a flexible draft builder. You compose an order step by step — defining where cargo needs to go, what it is, and what documentation you need at each stop — then submit it when you’re ready.

An order in CHRT is structured around a few core concepts:

  • Task Groups — logical segments of work, each assignable to a different courier (e.g., “pickup leg” and “delivery leg”)
  • Tasks — individual stops or actions within a group (pickup, deliver, hold, transfer to airline, etc.)
  • Cargo — the physical items being shipped, with dimensions, weight, and type classification
  • Task Artifacts — required proof-of-service documentation at each step (photos, signatures)

You can create and manage orders through the web UI at chrt.com, or programmatically through our API and SDKs.

Connect with Couriers

CHRT maintains a network of courier organizations. As a shipper, you can browse available couriers, review their capabilities and service areas, and establish connections with the ones that fit your needs. Once connected, you can assign orders directly to them.

This means you can build out a reliable courier network over time — or work with freight forwarders who manage courier relationships on your behalf.

Track Shipments in Real Time

Once an order is in progress, CHRT provides full visibility:

  • Driver location — live GPS updates as your cargo moves
  • Task progress — see which stops have been completed and what’s next
  • Proof of delivery — photos, signatures, and other documentation captured at each step
  • Device tracking — attach CHRT tracker devices to cargo for independent, hardware-based location and condition monitoring

Stay Informed with Notifications

CHRT’s notification system lets you configure exactly who gets notified, about what, and how:

  • Notification Groups — set up groups at the org level with specific events (order staged, task completed, invoice opened) and channels (email, SMS, push)
  • Ad Hoc Notifications — send tracking updates for specific orders to external contacts like end recipients
  • Webhooks — receive real-time event payloads for system-to-system integrations

Billing Transparency

Every delivery comes with a clear billing trail:

  • Rate Sheets define pricing structures — per-mile, per-minute, base rates, cargo-type surcharges
  • Line Item Groups break down the charges for each task group in an order
  • Statements aggregate deliveries into invoiceable units
  • Stripe Integration powers payment processing, so you can manage everything from a single dashboard

Cargo Types

CHRT classifies cargo for proper handling, routing, and pricing. When you create an order, you specify the cargo type for each item:

CategoryTypes
Medical & Healthcarepharmaceuticals, medical_devices, medical_supplies, lab_specimen, blood, organ, tissue
Industrialmanufacturing_equipment, aircraft_parts, spare_parts, electronics
Specializedhazardous_materials, perishable, frozen, chemicals, documents
Generalclothing, other, unspecified

Cargo classification drives everything downstream — from which couriers are qualified to handle the shipment, to what temperature monitoring is required, to how the delivery is priced.

Common Use Cases

Ship pharmaceuticals, lab specimens, medical devices, and organs with full chain-of-custody tracking. CHRT supports cold chain monitoring through tracker devices, requires photo and signature documentation at each handoff, and provides real-time alerts if anything goes wrong. Ideal for hospital networks, diagnostic labs, and medical device manufacturers.

Get spare parts, equipment, and components where they need to be with precise scheduling. CHRT handles dimensional cargo specifications, just-in-time delivery windows, and multi-stop routes. Works well for factories, maintenance operations, and aviation MRO.

Manage last-mile delivery with proof of delivery, customer notifications, and real-time tracking. CHRT supports multi-destination routing, automated delivery confirmations, and exception handling — all visible through your dashboard or integrated via API.

Getting Started

  1. Create an account at chrt.com/sign-up
  2. Set up your organization — add your company details, team members, and service preferences
  3. Connect with couriers — browse available couriers and establish partnerships
  4. Create your first order — use the web UI or API to build and submit a shipment

For API integration, our base URL is https://api.chrt.com. We offer SDKs in TypeScript, Java, and Swift, and full endpoint documentation in our API Reference.

Need help? Contact our support team.