Request
This endpoint expects an object.
assigned_user_idslist of stringsOptional
deadline_timestampdatetimeOptional
descriptionstringOptional<=8192 characters
task_typeenumOptional
Coarse functional buckets a dispatcher batch-processes (powers the
per-type functional-queue index). Granular SOP specifics live in the Task's
`title`/`description`, not here.
Ordered roughly along the shipment lifecycle (review -> research -> book ->
track/verify -> contact -> billing). The buckets are the distinct *modes of
work* an operator sits down and batches; the exact SOP step (e.g. "Send
Shipping Label", "CBC Call", "Get Pack Time") is captured in the title.
Contact is split by *who* (customer, agent, airline, other), not by
*channel* (call vs. email) — the recipient is what a dispatcher batches
around, and the channel is captured in title/description detail.
titlestringOptional<=512 characters